CBODY Support

Connect with verified providers for wellness, fitness, travel guidance, and lifestyle services

What is CBODY?

CBODY is a neutral technology platform that helps you discover and book verified independent providers for legal, compliant on-site services.

Verified Providers
All service providers complete real-name verification and document review before they can offer services on the platform.
Secure Messaging
Communicate directly with providers through our secure in-app messaging system to discuss your needs and preferences.
Easy Booking
Browse provider profiles, check availability, and book appointments that fit your schedule with just a few taps.
Flexible Services
Access wellness services, fitness coaching, travel guidance, language instruction, and lifestyle assistance tailored to your needs.
On-Site Convenience
Providers come to your location, whether it's your home, hotel, or another convenient spot you choose.
Pay On-Site
Current payment method is on-site (cash or agreed method). Discuss any travel fees directly with your provider before booking.

Frequently Asked Questions

How do I create an account?
You can sign up using Apple Sign-In, Google Sign-In, or email verification. Simply download the app, tap "Sign Up," and choose your preferred method. The process takes less than a minute.
What services are available on CBODY?
CBODY connects you with verified providers for wellness and relaxation services, fitness and yoga coaching, travel guidance and local experiences, language instruction, and light household assistance. All services are legal, professional, and appropriate.
How do bookings work?
Browse provider profiles, check their availability, and send a booking request with your preferred time and location. The provider will confirm or suggest an alternative. You can communicate through in-app messaging to finalize details.
How does payment work?
Currently, CBODY uses on-site payment (cash or method agreed with your provider). Any travel fees or deposits should be discussed and confirmed with the provider before the appointment. Future updates may include in-app payment options.
What if I need to cancel or reschedule?
Contact your provider as early as possible through the in-app messaging system. Frequent cancellations or no-shows may affect your Trust Score and limit your ability to book services. Please be respectful of providers' time.
What is the Trust Score?
The Trust Score helps maintain platform quality and safety. It reflects your reliability as a client. Positive behaviors like keeping appointments, respectful communication, and honoring agreements improve your score. Violations like no-shows, harassment, or policy violations lower it and may result in booking restrictions.
Are providers verified?
Yes. All providers must complete real-name verification and submit documentation for review before they can offer services. However, providers are independent contractors responsible for their own qualifications and service delivery. CBODY facilitates connections but does not employ providers or guarantee service outcomes.
Why am I not receiving notifications?
Check your device settings to ensure notifications are enabled for CBODY. On iOS, go to Settings > Notifications > CBODY. If notifications are enabled but you're still not receiving them, try reinstalling the app or contact support.
How do I delete my account?
You can delete your account by going to Profile > Settings > Delete Account. Your personal data, favorites, addresses, and chat history will be permanently deleted. Historical orders and reviews will be anonymized for business compliance. This action cannot be undone. If you're unable to access the app, email us at cbodyspa@gmail.com from your registered email address.
Where is CBODY available?
CBODY currently operates primarily in Thailand and may expand to additional countries and regions. All users must comply with local laws and regulations in their service area.
Account Deletion
You have the right to permanently delete your account at any time. This action cannot be undone.
Profile → Settings → Delete Account
What will be deleted: Your personal profile, saved provider favorites, service addresses, chat history, and device notification settings.
What will be anonymized: Historical orders and reviews will be anonymized (personal identifiers removed) and retained for business compliance and dispute resolution.
Important: Once deleted, you cannot recover your account or data. If you wish to use CBODY in the future, you will need to create a new account.
If you're unable to access the app, email cbodyspa@gmail.com from your registered email address. We'll process your request within 48 hours and confirm once completed.

Contact Support

Have a question or issue? We're here to help.

Thank you for contacting us. We'll respond within 48 hours.