CBODY Support

You can sign up using Apple Sign-In, Google Sign-In, or email verification. Simply download the app, tap "Sign Up," and choose your preferred method. The process takes less than a minute.

CBODY connects you with verified providers for wellness and relaxation services, fitness and yoga coaching, travel guidance and local experiences, language instruction, and light household assistance. All services are legal, professional, and appropriate.

Browse provider profiles, check their availability, and send a booking request with your preferred time and location. The provider will confirm or suggest an alternative. You can communicate through in-app messaging to finalize details.

Currently, CBODY uses on-site payment (cash or method agreed with your provider). Any travel fees or deposits should be discussed and confirmed with the provider before the appointment. Future updates may include in-app payment options.

Contact your provider as early as possible through the in-app messaging system. Frequent cancellations or no-shows may affect your Trust Score and limit your ability to book services. Please be respectful of providers' time.

The Trust Score helps maintain platform quality and safety. It reflects your reliability as a client. Positive behaviors like keeping appointments, respectful communication, and honoring agreements improve your score. Violations like no-shows, harassment, or policy violations lower it and may result in booking restrictions.

Yes. All providers must complete real-name verification and submit documentation for review before they can offer services. However, providers are independent contractors responsible for their own qualifications and service delivery. CBODY facilitates connections but does not employ providers or guarantee service outcomes.

Check your device settings to ensure notifications are enabled for CBODY. On iOS, go to Settings > Notifications > CBODY. If notifications are enabled but you're still not receiving them, try reinstalling the app or contact support.

You can delete your account by going to Profile > Settings > Delete Account. Your personal data, favorites, addresses, and chat history will be permanently deleted. Historical orders and reviews will be anonymized for business compliance. This action cannot be undone. If you're unable to access the app, email us at cbodyspa@gmail.com from your registered email address.

CBODY currently operates primarily in Thailand and may expand to additional countries and regions. All users must comply with local laws and regulations in their service area.